Privacy Policy

1. Introduction

Sidney Glass (“we,” “us,” “our”) operates sidney-glass.com. We are committed to protecting your privacy and handling your personal data with transparency and security. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, or use our services.

2. Information We Collect

Information you provide directly:

• Contact Data: full name, email address, phone number, and physical address.
• Project Data: measurements, project type (e.g., window replacement, shower door installation), preferences, and budget.
• Payment Information: processed securely by third-party processors; we do not store full card numbers on our servers.

Information collected automatically:

• Usage Data: IP address, browser/OS, referring URLs, pages viewed, and timestamps.
• Location Data: approximate location derived from IP for localized estimates.
• Cookies & Tracking: used to enhance experience, analyze traffic, and support advertising. You may control cookies via your browser settings.

3. How We Use Your Information

• Provide, schedule, and fulfill service requests and quotes.
• Communicate about projects, appointments, and support.
• Process transactions and send invoices/receipts.
• Improve our website, services, and marketing through analytics.
• Send promotional communications if you opt in (you can opt out anytime).
• Keep our website secure and prevent fraud.

4. How We Share Your Information

We do not sell your personal data. We may share information with trusted service providers (e.g., scheduling software, payment processors, email providers, cloud storage) under confidentiality obligations, and as required by law or to protect rights and safety.

5. International Data Transfers

Information may be stored and processed in countries where we or our providers operate. We take reasonable steps to ensure an adequate level of data protection consistent with this Policy.

6. Data Security

We implement technical and organizational measures (including SSL encryption) to protect personal information. However, no method of transmission or storage is 100% secure.

7. Data Retention

We retain personal information only as long as necessary for the purposes outlined here and to meet legal, accounting, or reporting obligations.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your data, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

9. Children’s Privacy

Our website and services are not directed to individuals under 18, and we do not knowingly collect their data.

10. Third-Party Websites

Our site may link to third-party websites. We are not responsible for their privacy practices. Review their policies before providing personal information.

11. Changes to This Policy

We may update this Policy from time to time. Changes will be posted here with an updated “Last Updated” date.

12. Contact Us